If you have any questions about our service, delivery times or anything about our products.
Contact UsIf you have any questions about our service, delivery times or anything about our products.
Contact Us
Pick up the phone and call us on 1300-1-GREAT (1300-1-47328)!
We are not just any other promotional product company. We are different because we listen and understand your vision and your pain points. We will offer solutions that align with your brand values, your budget and your requirement for quantity. Our products will be noticed, used and loved by your clients. We keep YOU and YOURS in the centre of everything that we do.
Our website has over 2,500 products and offers a great opportunity for you to use as an ideas builder. However, we are continually creating and testing new products and regularly update these on the website. We also work with a large network of manufacturers so if you don’t see what you are after then reach out. There is a very good chance that we will be able to source it for you.
All our products have the MOQ listed. The listed MOQ is at an optimal level so that products can be priced reasonably.
We totally get that you may not require the listed quantity. You have the option of purchasing in smaller quantities but please be aware that the price per unit for MOQ will be lower than the price per unit for quantities lower than MOQ. We will offer the MOQ price and the one that you require so you can make a comparison and an informed choice.
We are here to support you with the quantity that you need so reach out with your requirements and we will sort you out!
Yes, absolutely!
Yes, we do!
We offer conventional and latest branding technologies to make your logo and design shine.
Yes, we offer a range of printing methods that allow single and multiple colour printing. We can advise you of the most suitable and cost-effective method for your design. You can also read about different print methods here<<<Insert link for branding>>>>
Yes! Our graphic designers reate digital mock ups of the product with your design as a complementary service. Digital mock ups allow you to get a preview of what your final product will look like. It also allows us to bring to your attention any issues in the design that may need to be fixed. We go to print only after receiving your written approval.
We also offer production samples for a fee so please feel free to discuss this with us.
Vector files are the best ones for logos and designs as they do not lose their quality or get pixelated when scaled to the required size for printing. Vector files include EPS, AI, PDF and SVG formats. Vector images are acceptable for pad printing and screen printing. All text in your logo must be converted to outlines. PMS Colours and placed images need to be either embedded or supplied as separate files.
These files are low-resolution and produce a low print quality so we do not use them. Our graphic designers can redraw the files in vector format. There is a fee associated with this as the process can potentially take time. We will advise you of the costs.
All of our promotional products have a minimum order quantity (MOQ) listed. The price indicated is for unbranded products and for a large quantity purchase.
Pricing depends on quantities required and the type of printing suitable for your design. Please follow the steps below so we can provide a custom quote for your order:
We will contact you with pricing within 1 business day of receiving your form.
We take pride in the quality of our products and service. Our brand image and yours are way too precious and not up for negotiation just to get a job. However, if you show us a lower written quote for an identical item then why price match? We will beat it!
We accept payment by EFT and Credit Card. We offer AfterPay for purchases over AU $200.00 (excluding GST)
Yes, we 100% support “try-before-you-buy”.
We are happy to supply blank samples so just let us know which products are of interest and we will provide you with a quote.
We can provide an individual printed sample but please note that it is expensive to get one printed sample. We totally get that it is a BIG step to commit your hard-earned cash without knowing what the end product will be. To take that stress away, we offer digital mock ups so that you can have a preview of what your product will look like. We do not proceed to print unless we have your approval to do so. Digital mock ups are a complementary service too. Most of our clients are happy with this process and do not feel the need to get a physical sample of the printed product. However, this can be arranged at a cost if you so require.
Freight depends on many factors, including quantity and size of products ordered. We will advise you of this along with the quote.
It takes anywhere between 5 – 10 business days to process orders plus 3 – 5 days for delivery. Indent orders take between 15 – 20 business days for production plus 3 – 5 business days for delivery. Delivery times also depend on your geographic location and you will be advised of this when your order is despatched. We will try our best to accommodate your orders if they are time critical.
We are based in Brisbane, Queensland but ship Australia-wide and internationally.
Yes, we can assist you with direct shipping to multiple locations and can advise you of the shipping fee.
Before my friend recommended Great Creates to me, I was struggling to find a supplier who was competitive on price, delivered great products and did so promptly. But more than that, I wanted my supplier to reflect my own company’s values. From the first email, it was clear that Ekta shared my passion for client care and exceeding expectations. She was friendly, warm and helpful. It was like hitting the jackpot to find out that not only does Ekta share my work ethic, but the products are of top quality too (believe me, I have had some shocking samples sent to me in my quest to find a reliable supplier). Great Creates always deliver on time (if not sooner) and it is such a relief to know that I can pick up the phone or send an email and my order or enquiry will be processed promptly – clear communication is key to business and yet again, Great Creates delivers the goods. I can’t recommend Ekta and her team more highly. Thank you for taking the stress out of this part of my business for me!
Emily Chadbourne
Your Mindset Coach
I run Australia’s leading 4 day women in business retreat and I was struggling to find a business that truly understood promotional products. Until… Ekta.
Ekta is not only knowledgeable about promotional products, her quality products were exactly what I was looking for, but out of everything… her customer service is top notch.
If you’re looking for an Australia business to help with any promotional items – I strongly recommend you speak with Ekta ASAP.
Angela Henderson
Angela Henderson Consulting
Ekta and the team at Great Creates have been fantastic to work with over the last 12 months, we have requested numerous products from work shirts, drink bottles, beanies, jumpers, hand sanitisers and gear for our little one. Being a busy small business ourself Ekta had been great to deal with always going above and beyond with replies and keeping us up to date with any progress on orders, turn around times are always right on time and surpassing the expectation we have. The quality of the products we have received has been fantastic every time. Communication, understanding what we are needing and the attention to detail are the highlights of working with great creates. We look forward to working with the great creates team in the future!
Peter Abednego
Owner, ABE Roofing
I highly recommend Ekta and Great Creates for all of your promotional needs. Ekta has exceeded expectations on every occasion. I have often put in a request at late notice and Ekta has always gone out of her way to meet our needs and personally delivers our orders. I look forward to using Great Creates for our future conference and promotional needs.
Maree Ferguson
The Clem Jones Centre has now been using Great Creates for a couple of years for the supply of a large range of aquatic related merchandise and gifts for our loyal clients. Having used several companies over the years, we could not be happier with Rahul and Ekta at Great Creates for the quality of products provided and their ability to meet our strict timelines. The quality of their service comes about from a high level of communication and constant updates through the design, acquisition and delivery process. We could not recommend the team at Great Creates more highly for whatever merchandise or gifts required. We have certainly found that our customer retention has improved as has our brand awareness.
Steve Heald
CEO
